Question 1
An agency reviews service quality, relationships, and profitability to reduce client turnover. Which objective is addressed?
Show answer & explanation
Correct answer: B - Client retention and acquisition
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These 10 free CIC questions are organized by exam domain, so you can see how each part of the Certified Insurance Counselors blueprint is tested. Reveal the answer and explanation under each question.
An agency reviews service quality, relationships, and profitability to reduce client turnover. Which objective is addressed?
Correct answer: B - Client retention and acquisition
A contractor is added as an additional insured and the contract requires the contractor's insurance to respond only after its own coverage is exhausted. Which concept is affected?
Correct answer: B - Primary and noncontributory status
A business asks whether a newly purchased vehicle may qualify for coverage before an endorsement is issued. Which topic applies?
Correct answer: A - Covered autos and newly acquired autos
A retailer discovers an employee made an unauthorized electronic transfer of company funds. Which exposure should be reviewed?
Correct answer: B - Funds transfer fraud
An umbrella policy requires certain underlying limits. What should be reviewed?
Correct answer: A - Concurrency and underlying insurance requirements
A covered property loss forces a business to suspend operations and the owner wants protection for lost income and continuing expenses. Which coverage should be evaluated?
Correct answer: A - Business Income and Extra Expense
An insured vehicle is damaged in a collision. Which Personal Auto Policy section should be reviewed?
Correct answer: D - Part D damage to your auto
A company wants protection against the financial impact of losing a key employee. Which solution best fits?
Correct answer: A - Key person life insurance
A client seeks coverage for extended care needs caused by chronic conditions. Which product is appropriate?
Correct answer: C - Long-term care insurance
An insurer evaluates whether a new insurance product can meet customer needs and remain financially viable. Which function is primarily responsible?
Correct answer: C - Product development and pricing
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